Adding brand portal users

Your brand portal is the easiest way to give internal and external content consumers access to your content — a place to find, download, and share approved assets without emailing or Slacking your team. While you upload, tag, and curate in the admin area, other teams and partners self-serve from the portal.

Add a user

1. Click Portals in the left-hand navigation and open the portal you want to add a user to.
2. Click the Users tab, then click Manage Users. This opens Portal Users in Account Settings, where you manage users for all your portals. Admins can also get there from the avatar menu: Account Settings → Portal Users.
3. Click Add New User.
4. In the Add Brand Portal User dialog, enter the user's Full Name and Email Address (both required; Phone is optional), and pick at least one portal under Assign to Portals.
5. Click Submit.

Once you enter the required details, the user receives an invitation email. After clicking the link they're activated as a brand portal user and get a URL to access your portal.

If Add New User is greyed out, you've reached your plan's user limit. Public portals don't appear under Assign to Portals and don't have a Users tab, since anyone can view them without signing in.

Manage users

Filter the Users list by Active Users, Pending Approval (invited but not yet activated), or Deactivated Users, and search by name or email. The row menu (three dots) next to each user offers:

• Active users — Edit, Activity Log, Reset Password, or Deactivate User.
• Deactivated users — Activate User.
• Pending users — Resend Invitation, Revoke Access, Activate User, or Delete Invitation Record. Activate User lets you set a password for them yourself, so they can sign in without waiting on the invitation email.

Portal users are managed separately from workspace Members.

Make a brand portal public

Depending on your Collage plan, you can make your brand portal public directly — turn on Public Portal in the portal's Customize tab (Admins only). It saves as soon as you switch it, and there's no need to contact support.