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Setting your company branding and details

Set your workspace logo, favicon, and company details, and transfer account ownership.

Your Company Branding and Company Details live in Account Settings. Here you set the logo and favicon that represent your workspace across the platform, and keep your company name, phone number, and Account Owner up to date. This is separate from styling a brand portal — for that, see Customizing your brand portal.

Company branding: logo and favicon

  1. Logo — click the existing logo or placeholder, select a PNG or JPG (up to 10 MB), preview it, then click Update.
  2. Favicon — click the current favicon or placeholder, choose a square PNG or JPG (up to 2 MB), then click Update.

Note: A square logo with a transparent background and a simple favicon work best across browsers.

Company details: name, phone, and email

  • Company Name — editable only by the Account Owner. If the field is greyed out, ask the Account Owner to change it or transfer ownership.
  • Phone Number — your company's main contact number.
  • Registered Email — a read-only field showing the current Account Owner's email.

After editing the name or phone number, click Update to save.

Change owner

Only the current Account Owner can transfer ownership.

  1. Next to Registered Email, click Change Owner.
  2. In the pop-up, enter the new Account Owner's email (must be a valid user in the system).
  3. Confirm to send an ownership transfer request.
  4. Once the new Account Owner accepts, their email appears in Registered Email.
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