This guide walks you through signing in to Collage, recovering a forgotten password, and resolving the most common login issues. Collage runs in your browser on a computer or phone, so there's nothing to install — on a phone, you can add it to your home screen for app-like access.
How to log in
- Open your browser and go to https://app.collage.inc/.
- Enter your Email.
- Enter your Password.
- Or, under or continue with, choose Google, Microsoft, or Passkey. (Set up a passkey first under User Profile.) These options aren't shown if your company signs in through its own custom domain.
- Click Login — it becomes available once both fields are filled in. If your credentials are correct, you'll land on the Dashboard.
First time signing in
Invited to Collage? The link in your invitation email opens Generate Password, where you set your name and a password (at least 6 characters). If it says Invitation link is expired, ask your admin to resend your invite.
Reset a forgotten password
- Click Forgot Password, located under the login form.
- Enter your email and click Send Password Reset Link.
- Check your inbox for a password reset email and click the link.
- Enter and confirm your new password (at least 6 characters) to complete the reset. If the link has expired, you'll see Link expired or invalid — request a new one.
If the reset email doesn't arrive, check your Spam, Junk, or Promotions folders and whitelist noreply@collage.inc in your email settings.
If your session expires
If you see Session is expired., click Back to Home and log in again — you'll return to the page you were on.
Troubleshooting login issues
- Email or password not recognized — check for typos, make sure Caps Lock is off, and confirm you're using the email you were invited with. If needed, use Forgot Password to reset.
- Reset email not arriving — re-enter your email and try again, check spam and junk, and whitelist noreply@collage.inc.
- Login page not loading or timing out — check your internet connection, refresh or try a different browser, and clear your browser cache and cookies, then retry after a few minutes.
- Account locked, or still can't sign in after several tries — contact your admin or Collage Support.
Still having trouble?
If you can't log in, email support@collage.inc. Once you're in, you can also use Help / Support in the sidebar. Support is available Monday–Friday, 8:00 AM – 6:00 PM Mountain Time.