Members are the people who work inside your Collage workspace. You add and maintain them in Account Settings, under Members, and each member has a role — Admin, Manager, or Viewer — that sets what they can do. This article covers the full member lifecycle: inviting someone, and managing members in each of the three states. Account Settings is available to Admins, and only from a computer — on a phone, Collage asks you to switch to desktop.
Every member has a role: Admin, Manager, or Viewer. You choose it when you invite them — reserve Admin for the people you trust with settings and users. For what each role can do, see Understanding user roles.
Adding a member
- In the left-side menu of Account Settings, click Members.
- Click Add New User in the top-right.
- Complete the required fields — Full Name and Email Address — and choose the member's Role. Title and Phone are optional. If your account has several workspaces, choose a role for each workspace.
- Click Add User. (If the email already belongs to someone in another of your workspaces, the button reads Invite User.)
The new member appears under Pending Users until they accept. They receive an email to set a password and finish setup.
If Add New User is greyed out, you've reached your plan's user limit.
Filtering members by status
A status dropdown (defaulting to Active Users) lets you switch between Active Users, Pending Users, and Deactivated Users. Use the search box in the Members toolbar to find a member by name or email. You can't change your own account from this list.
Active members
Open a member's actions menu to:
- Edit — update the member's details or change their role, then click Update. A member's email can't be changed.
- Reset Password — enter a New Password and Confirm Password, then click Save. This sets their password immediately — no email is sent — so share the new password with them securely.
- Deactivate User — confirm with Yes. The member moves to Deactivated Users and can no longer log in.
Pending members
For invited members who haven't finished setup, open the actions menu to Resend Invite, Revoke Invite, or Activate User. Activating means setting a password for them yourself — for example, after verifying their identity outside the platform. If a member hasn't accepted their invite, use Resend Invite to send a new one.
Deactivated members
To restore access, open the member's actions menu, choose Activate User, and confirm with Yes to move them back to Active Users. No new invite is required.
To give browse-only access to people outside your team, add them to your brand portal instead — see Adding brand portal users.