Members are the people who work inside your Collage workspace. You add and maintain them in Account Settings, under Members, and each member has a role — Admin, Manager, or Viewer — that sets what they can do. This article covers the full member lifecycle: inviting someone, and managing members in each of the three states.
Every member has a role: Admin, Manager, or Viewer. You choose it when you invite them — reserve Admin for the people you trust with settings and users. For what each role can do, see Understanding user roles.
Adding a member
- In the left-side menu of Account Settings, click Members.
- Click Add New User in the top-right.
- Complete the required fields — Full Name and Email Address — and choose the member's role (Admin, Manager, or Viewer).
- Send the invitation.
The new member appears under Pending Approval until they accept. They receive an email to set a password and finish setup.
Filtering members by status
A status dropdown (defaulting to Active Users) lets you switch between Active Users, Pending Approval, and Deactivated Users. Use the search box in the Members toolbar to find a member by name or email.
Active members
Open a member's actions menu to:
- Edit — update the member's details or change their role, then save.
- Reset Password — choose Reset Password, then Send Reset Email. The member gets a reset link by email.
- Deactivate — the member moves to Deactivated Users and can no longer log in.
Pending approval
For invited members who haven't finished setup, open the actions menu to Resend Invite, Revoke Access, or Activate User (to manually approve the account — for example, after verifying identity outside the platform). If a member hasn't accepted their invite, use Resend Invite to send a new one.
Deactivated members
To restore access, open the member's actions menu and choose Activate User to move them back to Active Users. No new invite is required.
To give browse-only access to people outside your team, add them to your brand portal instead — see Adding brand portal users.