---
title: Managing account members
slug: managing-account-members
category: account-admin
tags: members, admins, users, roles, account, invitations, deactivation
summary: Add, edit, reset, deactivate, and reactivate the members who work in your Collage workspace, and set each one's role — all from Account Settings → Members.
updated: 2026-07-08
url: https://support.collage.inc/articles/managing-account-members
---

# Managing account members

Members are the people who work inside your Collage workspace. You add and maintain them in **Account Settings**, under **Members**, and each member has a **role** — Admin, Manager, or Viewer — that sets what they can do. This article covers the full member lifecycle: inviting someone, and managing members in each of the three states.

> Every member has a role: **Admin**, **Manager**, or **Viewer**. You choose it when you invite them — reserve **Admin** for the people you trust with settings and users. For what each role can do, see [Understanding user roles](https://support.collage.inc/articles/user-roles-explained).

## Adding a member

1. In the left-side menu of Account Settings, click **Members**.
2. Click **Add New User** in the top-right.
3. Complete the required fields — **Full Name** and **Email Address** — and choose the member's **role** (Admin, Manager, or Viewer).
4. Send the invitation.

The new member appears under **Pending Approval** until they accept. They receive an email to set a password and finish setup.

## Filtering members by status

A status dropdown (defaulting to **Active Users**) lets you switch between **Active Users**, **Pending Approval**, and **Deactivated Users**. Use the search box in the **Members** toolbar to find a member by name or email.

## Active members

Open a member's actions menu to:

- **Edit** — update the member's details or change their role, then save.
- **Reset Password** — choose **Reset Password**, then **Send Reset Email**. The member gets a reset link by email.
- **Deactivate** — the member moves to **Deactivated Users** and can no longer log in.

## Pending approval

For invited members who haven't finished setup, open the actions menu to **Resend Invite**, **Revoke Access**, or **Activate User** (to manually approve the account — for example, after verifying identity outside the platform). If a member hasn't accepted their invite, use **Resend Invite** to send a new one.

## Deactivated members

To restore access, open the member's actions menu and choose **Activate User** to move them back to **Active Users**. No new invite is required.

To give browse-only access to people outside your team, add them to your brand portal instead — see [Adding brand portal users](https://support.collage.inc/articles/adding-brand-portal-users).