Notification Settings control which account activity generates alerts, and whether each one arrives as an in-app (system) alert, an email, or both. There are two levels:
- Account Settings → Notification Settings — the account-wide defaults, available to admins only. The steps below cover these controls.
- Profile Settings — where each member manages the notifications they personally receive, separate from the account-wide settings.
To open the account-wide controls, go to Account Settings and click Notification Settings in the left menu.
Turn all notifications on or off
At the top of the page is the master System & Email Notifications switch:
- On — you'll receive notifications according to the per-event toggles below.
- Off — no notifications are sent at all, regardless of the individual toggles.
If you've stopped receiving alerts entirely, check this master switch first — when it's off, it overrides every per-event setting.
Choose what you're notified about
Below the master switch, each event has its own System and Email toggle, set independently. The events are grouped:
General
- New User Created — an admin adds a new brand portal user.
Asset / Folder activity
- New Asset Version Added
- New Asset or Folder Uploaded
- Asset or Folder Deleted
- Shared Link Generated for Asset or Folder
Collage activity
- New Collage Created
- Assets Added to Collage
- Assets Removed from Collage
- Shared Link Generated for Collage
- Shared Link Generated for Collage Assets
The System toggle controls in-app notifications; the Email toggle controls emails. If both are off for an event, you won't be notified through any channel.
How long notifications are kept
The Notification Center displays activity from the last 30 days. Older notifications are automatically cleared, so review anything important within that window.
Member notification settings
Not an admin? You won't see Notification Settings in Account Settings. Instead, open Profile Settings to manage the notifications you personally receive. These member-level preferences are separate from the account-wide settings above.