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Recovering deleted items from Trash

Recover deleted assets and folders from Trash, and understand the one thing that can't be undone.

Deleting something in Collage is usually reversible. Deleted assets and folders are moved to Trash, where you have a window to bring them back before they're gone for good. This article explains how recovery works — and the one deletion that can't be undone.

What happens when you delete

When you delete an asset, it's removed from your active workspace and placed in Trash, along with any related contents. Folders you delete go to Trash the same way.

Open Trash

Go to the Trash section from the sidebar. It's where you find and restore recently deleted folders and files before they're permanently removed.

Restore an item

  1. Open Trash from the sidebar.
  2. Find the asset or folder you want back.
  3. Open its three-dot menu, choose Restore, and confirm with Yes.

The item returns to its original location, with its tags and other metadata intact.

Remove something permanently

  1. Open Trash from the sidebar.
  2. Open the item's three-dot menu and choose Delete.
  3. Confirm with Yes. This can't be undone.

Only Admins can permanently delete items. Managers and Admins can restore them.

Work with many items at once

Select items with checkboxes, Shift+Click, or by clicking and dragging, then use Restore or Delete at the top of the page. There's no select-all in Trash — to act on everything, open the menu next to the Trash heading and choose Restore All or Empty Trash.

You can switch between List and Grid. In List view, click a column header to sort; the most recently deleted items show first.

Understand the 30-day window

You can recover deleted assets and folders within 30 days. Anything still in Trash after 30 days is automatically deleted and can no longer be restored. Trash shows a reminder at the top of the page while it has items in it. If you need to keep something, restore it before the window closes.

Treat Trash as a safety net, not storage. Restore anything important well before the 30-day auto-delete.

Know which deletions can't be undone

Trash protects assets and folders, but not Collages.

Warning: Deleting a Collage can't be undone. Once a Collage is deleted, it cannot be recovered, so make sure you have what you need before removing one. Deleting a Collage does not delete the assets inside it — those still live in your library — only the curated grouping itself. To get a deleted Collage back, rebuild it with the same assets.

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